IT – Support
For companies based in Gavà, Castelldefels, Sant Boi, El Prat, Barcelona and surroundings, preferable operating in the service sector, we offer on-site IT support.
With a wide experience in networking, Microsoft and Macintosh operating systems and office software environments, we can offer you our trustworthy services.
Remote IT Support
To reduce costs and increase efficiency we try to use remote support where we can. To do this we use a solution, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This enables us to help you via fast, easy, and secure desktop sharing, without having to configure your firewall or giving us permanent and full control of your IT system.
Whenever there’s an issue that needs to be resolved, simply give us a call, Skype or create a support ticket (for existing clients only) and we’ll be right there to solve the problem. Every time you contact us you will be provided with a unique number and password which lets us take a look inside your system. This means YOU keep control. The same type of solution is used among: DHL, Philips, Lufthansa, Siemens and many more…
Curious about how we can reduce your IT-costs and system down time? We are looking forward hearing from you. Also remember to ask about our off-site back up solutions.